Effective date: 1 September 2026

15°61° Creates Agro Trading respects the privacy of customers and website visitors. This Privacy Policy explains the types of information we may collect, why we use it and the circumstances in which it may be shared.

1. Information We May Collect

  • Name and contact information, including email address and telephone number.
  • Billing and delivery information needed to process and fulfil an order.
  • Order history, products purchased and customer service communications.
  • Account information if customer accounts are enabled.
  • Information voluntarily submitted through contact forms, newsletter sign-ups, vendor enquiries or other website forms.
  • Technical information that may be collected by the website or its service providers, such as IP address, browser/device information and cookie or analytics data.

2. Payment Information

Payments may be processed through third-party payment providers. 15°61° Creates does not intend to store complete payment-card details on its own website systems. Payment providers may collect and process information according to their own privacy policies and security requirements.

3. How We Use Information

  • Process, confirm and fulfil orders.
  • Arrange or coordinate delivery.
  • Communicate about orders, enquiries, product issues and customer service.
  • Maintain appropriate business and transaction records.
  • Improve the website, product selection and customer experience.
  • Prevent misuse, fraud or security issues.
  • Send marketing or promotional communications where the customer has chosen to receive them, subject to applicable requirements.

4. Sharing Information

We may share information only where reasonably necessary to operate the business—for example, with payment processors, delivery providers, website or hosting providers and other service providers assisting with an order or the website. We may also disclose information where required by law or a lawful authority.

We do not sell customer personal information.

5. Cookies and Website Technologies

The website may use cookies or similar technologies required for functions such as shopping carts, login sessions, security, preferences and website analytics. The exact cookies used will depend on the final website configuration and enabled services. Where required, visitors will be given appropriate information or choices concerning non-essential cookies.

6. Marketing Communications

Where customers choose to receive news, product updates or promotional messages, we may use the contact information provided for that purpose. Customers may unsubscribe or ask us to stop sending marketing communications at any time using the unsubscribe option provided, where available, or by contacting us.

7. Information Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse or disclosure. No website or electronic transmission can be guaranteed to be completely secure, and customers should also take reasonable care when using online services.

8. Retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer service, business records, legal obligations, dispute resolution and other legitimate operational purposes.

9. Your Information

Customers may contact us to ask about personal information they have provided, request corrections to inaccurate information, or raise a privacy concern. Requests will be handled subject to applicable law and legitimate record-keeping requirements.

10. Third-Party Websites

Links to external websites or services are provided for convenience. 15°61° Creates is not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy as our website, technology and services develop. The current version will be posted on the website with its effective or updated date.

12. Contact Us About Privacy

Email: 1561creates@gmail.com

Telephone / WhatsApp: 295-1561

Location: Canefield, Commonwealth of Dominica